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Managed

Services

Globalization concept

IT has come a long way in the last couple of decades. Where once IT was only a small portion of an enterprise dedicated to increasing operational efficiency, today entire business concepts are centered around IT solutions. In large companies, there are often IT organizations that are just as big as the business units that they serve. 

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Perhaps due to this history, it is sometimes difficult for the IT organization to see itself as more than just a supportive function. Managing IT Services means thinking like a business with the customer in the center role. If you want to take your in-house IT even further, change it from a cost center to a profit center. This allows business units to see what they are actually consuming, which is the first step to reducing costs and fuelling innovation. 

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At ERTEL Consulting, we are practitioners of the IT Infrastructure Library (ITIL) and believe that this should be at the core of any functional managed service. The right processes combined with transparency will give you the visibility and maneuverability to drive your IT as a business.

 

Our Services

Interim Management

We have many years of experience working in senior management positions even with direct employee responsibilities. 

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Transition & Restructuring

Over the last decades, ERTEL Consulting has been involved in a multitude of transitions and reorganizations, including:

  • In/Out Sourcing

  • Carve Outs

  • Global Restructuring

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Portfolio & Project

The pulse of any business is its project portfolio. From demand management to project completion, one of our core competencies is developing and managing the portfolio. 

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Financial & Workforce

One of our strengths is coordinating the yearly fiscal budget planning process as well as the routine budget monitoring. We also specialize in structuring the Workforce planning to gain an optimal productivity balance. 

Managed IT Services

Whether the business is B2B, B2C or internal employees, with a strong background in ITIL service management, we understand the intricacies of IT as a Service.

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Start-Up Assistance

If you are planning a startup business or just unsure if you are getting the most from your IT business processes, we would be happy to join you on your adventure. We have helped many new companies successfully set up their IT and business.

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